Last updated: 12 November 2026
This policy applies to products bought from spares.starautomations.com (the “store”), operated by Star Automations (“Star”, “we”).
1. Delivery across India, charge included
We deliver by courier to addresses in India. The delivery charge is already included in the displayed product price, so there is no separate shipping fee at checkout.
2. Dispatch and delivery times
Orders are dispatched after payment is confirmed and we have verified the order. Delivery time depends on the courier and your location. We do not guarantee a delivery date. We share the courier name and tracking details by email or WhatsApp after dispatch.
3. Packing and risk
Units are tested, packed for transit and dispatched from our Puducherry site. Ownership and risk pass to you on delivery. Please follow the checks in our Returns and Refund Policy if the parcel arrives damaged.
4. Delivery address
Please give a complete address with a working phone number and, for business orders, your GSTIN. If a parcel comes back because of an incorrect address or because nobody could receive it, we may ask you to pay the cost of sending it again.
5. Documents
A GST tax invoice is issued for every order. Test evidence is shared with your order.
6. Outside India
This store ships within India. For delivery outside India, please contact us for a separate quotation.
Contact us
Star Automations, C-20 Industrial Estate, Thattanchavady, Puducherry 605009, India
Email: admin@starautomations.com or info@starautomations.com
WhatsApp and phone: +91 97866 22233
GSTIN: 34AQDPS3426P1ZF